I am hearing impaired -
What services do you provide?

Bedford Borough and Central Bedfordshire Library customers can expect to be treated sympathetically and with courtesy knowing that staff have been trained in deaf awareness.

---

Facilities available in our Libraries :

Concessionary charges Books (including large print) to loan Closed caption DVDs and videos Search for and request titles, renew your loans and check your details online PIN number for book renewals and requests Fax machines Photocopiers Access to the Internet and Microsoft Office software Find out more about IT in Libraries here Hearing loop system on the Library Link vehicles, plus Bedford Central and Kempston Library, other Bedford Borough Libraries have portable loops. Self service issue at all libraries, except Bromham and Wootton.

---

Services provided by Bedford Borough and Central Bedfordshire Libraries:

• Telephone Enquiry service - Contact us via Typetalk:

Prefix the number you are calling with 18001 to ring any deaf person - Text Relay will cut in
Prefix number you are calling with 18001 to make a text to text call
18001 0800 73888 Text helpline
08702409598 for Relay Assist Text replay

• Mobile libraries reaching every part of the county
• Library Link Service for housebound readers - Telephone: (01234) 305383
• Library Link Van serving sheltered accommodation

You will find a wealth of information on the disability page on WebLinks.

The library staff are there to help you make the best possible use of the library and are trained in deaf awareness.

Come and see us!

---

Page last updated: 21st February 2014