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Mobile Library Frequently Asked Questions

Back to the Mobile Libraries Page

How do I find the mobile library routes and visit dates?

Mobile library routes are set on a 1 or 2 week schedule.
Click here to find out when the mobile will next visit.
Library Link vehicles operate on a 3 and 4 week rota.

Why do I need a separate library card for the mobile libraries?

If you use a mobile library you will be given a special mobile library card, even if you are already a member of the library service.  This is due to the fact the mobiles visit every 1 or 2 weeks and so the items have to be issued for 4 weeks.  Whilst in the library we have a three week loan period. The only way to ensure that as a mobile library user your items are issued for the right period and you are not charged fines is to provide you with a separate library card.

What are the fines and charges on the mobile library?

There are no fine charges for mobile library users, but reservation and hire charges are applicable.  Click here to see the charges.
You may be entitled to concessions, you can find out more about the concessions available here.

How do I contact the mobile library if I need to?

Click here to see the contact details for the mobiles

I can't get to the next visit - Can I renew my loans from the mobile?

Don't worry if you miss the mobile library.  You can renew your loans, and extend the due back date, in a number of ways:

What stock is there on the mobile library?

The mobile libraries carry a variety of stock, from adults books and spoken word to children's and teens books, spoken word and videos.

Can I request items to be delivered to me by the mobile library?

Yes you can.  You can do this in a number of ways:

  • Ask the mobile driver or assistant to request the titles for you
  • Phone the mobile library's base library and ask a member of staff to help you
  • Request online - you can search the online library catalogue for the items you are looking for, place them in your basket and reserve them.  Simply select the name of your mobile library from the collection library dropdown list and the staff will ensure your item is on the vehicle on the right day. All you need is your library card number and PIN - don't have a PIN request one here
    Click here to see the online library catalogue

Don't forget there are charges for reservations - click here to see the request fees.

How do I find out more about the Library Link Service?

The Library Link vehicles are more specialist - delivering to residential homes and housebound customers across the county. More information about Library Link.

Page last updated: 21st February 2014