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I think I may be entitled to lower fees and hire charges - where do I find out more?

FAQs

Bedford Borough and Central Bedfordshire Libraries offer discounts to a number of their customers on fines, request charges, and loans for music, spoken word and films, plus library computer use.

You may be entitled to these concessions if you are:

  • Aged between 16 and 18 (for requests only)
  • 65 years of age or over
  • Registered blind or partially sighted
  • Deaf or hearing impaired
  • Dyslexic

 

Also if you are receiving one of the following benefits or tax credits you may be entitled to concessions:

  • Attendance Allowance
  • Disabled Person's Tax Credit
  • Personal Independence Payment
  • Severe Disablement Allowance
  • Incapacity Benefit
  • Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Jobseeker's Allowance
  • Universal Credit

To take advantage of library concessions, you need to join the library.  Before issuing the library card, the library needs to see evidence that you are entitled to receive concessions.  If you are receiving benefits or tax credits, we will ask you to show evidence every six months.
If you are registered as a Library Link or Home Library service user, the services are free! 

 


How to obtain your concessionary ticket

People aged 65 or over

  • Any official statement with date of birth
  • Pensions service letter showing entitlement to state pension

Registered Blind or Partially Sighted People

  • Certificate of Vision Impairment
  • Social Services card stating that the named holder is registered blind or partially sighted

Deaf or Hearing Impaired

  • Hearing Aid
  • Sympathetic Hearing Card (other forms of evidence may be accepted)

Dyslexia

  • ID card from local association or confirmation of diagnosis

Attendance Allowance

  • Disability and Carers service letter *

Disability Living Allowance (DLA)

  • Disability and Carers service letter *

Personal Independence Payment

  • Department of Work and Pensions letter *

Severe Disablement Allowance

  • Department of Work and Pensions letter *

Incapacity Benefit

  • Department of Work and Pensions letter *

Employment and Support Allowance

  • Department of Work and Pensions letter *

Income Support

  • Department of Work and Pensions letter *

Working Tax Credit

  • Award letter HM Credit Revenue and Customs

Universal Credit

  • Department of Work and Pensions letter *

* Official Letters

You may use as evidence the letter confirming that you are entitled to a particular benefit or tax credit. You may also use as evidence any subsequent letter regarding the benefit or tax credit.

 


Page last updated: 6th October 2016