Help on Renewing Your Loans

To renew your loans, click on 'Loans and Renewals' on the navigation.

If you have not logged on you will be asked to Sign In by typing in your Library Card number and PIN.
If you do not know your PIN you can request one here.

How do I renew my loans?

When you have logged on you will be shown a summary page of Your Loans.
This page shows you all the items you have on loan, listing the title, author, how many times it has been renewed, when it is due back and any pending charges.

To Renew All - Click on the 'Renew All' button at the bottom of your list of loans. This process will renew EVERYTHING on your card, books, DVDs, CDs, etc. This means that any chargeable items will be renewed and the new hire charge added to your account.

To Renew individual items - Select the items you wish to renew by clicking in the box next to the titles. Then click the 'Renew Selected' link at the bottom of the page.

Some of my loans are under a heading non-renewable - can I renew them?

There are a number of reasons why your items are listed as non-renewable, for example they have been requested by someone else, or they have been renewed the maximum 10 times without being seen in a library.
Please Contact Us to renew these items - stating your name and library card number. In the two instances above you will be given a one-off seven day grace period.

I have my children's cards linked to mine - can I renew their loans too?

Yes you can. If your child's card is linked to yours their name will appear below your loans under the heading 'Your Guarantee's'. Click on their name to see their loans and follow the same renewing process. To return to your loans summary click on the 'Loans and Renewals' link on the navigation.

Renewals Confirmation page

This page shows you the items that have been renewed and the date they are now due back. If there are any costs involved, such as overdue or hire charges these will be shown here.

To return to your summary click on Loans and Renewals on the navigation, or select one of the other links.
Don't forget to 'Sign Out' when you are finished.

Disclaimer

Page last updated: 25th November 2008