What are my consumer rights?

A-Z How to Find Information >  Law and Your Rights > Consumer issues and shopping

Online

• Find information at the Consumer section, of the Citizens Advice site
• The Citizens Advice Service provides free, confidential and impartial advice on consumer issues. You can contact the service by phone, email or post
• General and specific rights guides, along with other information, are at the Chartered Trading Standards Institute, website in the 'Consumer Support and Advice' section
• Information from local councils is at Central Bedfordshire's and Bedford Borough's Trading Standards pages
• For other related web sites, see Your Rights on the Your Rights and Citizenship page of WebLinks
• For consumer information relating to financial services, see the separate Money and Benefits section
• If you need the address of the business that supplied your product or service, see Where can I find the contact details of a business? in the Companies and other businesses section

Page last updated: 6th November 2020