6171

Bedfordshire Libraries
County Hall
Cauldwell Street
Bedford
MK42 9AP

09/09/05

Dear Mrs Smith

Thank you for requesting a PIN for the Viewpoint service. You will find your PIN at the top left hand corner of this letter. Please keep it safely and do not communicate it to other people. You will need your Borrower Number and the PIN to use Viewpoint. You will be able to change your number, if you wish, using any Viewpoint Terminal.

The Viewpoint service is available in all Bedfordshire Libraries and is very easy to use, but if you have any queries, the staff will be pleased to help. Viewpoint can be used for:

•	Checking the catalogue - to find out which books and other materials are available in Bedfordshire Libraries.

•	Renewals - to renew items on loan on your ticket, as long as they haven’t been requested by anyone else.

•	Reservations - to set your own requests on Viewpoint. You will be notified by post when your request has arrived at the library. All reserved items will be kept for two weeks - please notify the library if you are unable to collect them in that time.

Normal charges for requests and fines on overdue items will still apply and will be added to your account.

If you have any queries on your ticket, such as outstanding fines or items not returned, please see library staff before borrowing any more books or other items.

We hope you will find the Viewpoint service useful.

Yours sincerely,

Library Services Manager

Kempston Library Opening Hours:	
Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday	
9:30am - 6:00pm	9:30am - 6:00pm	1:30pm  - 6:00pm	9:30am - 6:00pm	9:30am - 6:00pm	9:30am - 4:00pm	Closed	

Mrs Joanna Smith
10 Church Road
The Village
Bedford
Bedfordshire
MK43 9OO