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Help with Requesting Not in Stock Titles

This enables you to reserve titles you have not been able to find on the library catalogue. Either brand new titles we have not bought yet, or old stock which we do not hold but can get for you from out of the county. You must be logged in, so please click on the Log On link and enter your library card number and PIN.

This will take you to a page entitled 'Not in Stock' Request'. There are two options on this page:

  • If you wish to request an adult non fiction book, a factual book, we may be able to buy or request it from out of the county through the inter library loan system.
  • If you wish to request adult fiction, children's stock and any audio visual item, such as CD, DVD or Spoken Word, we can only attempt to buy copies of these, as we cannot use the inter library loan system.

Read the notes that are on the Not in Stock page, or below, as they will help you to make a decision about which button to press.

Adult Non-Fiction Request

This form is for requesting non fiction, factual, books written for adults. The boxes marked with a red star must be completed. Click here to go to help on requesting adult fiction, children's stock and audio visual items.

Personal and Delivery Details

  • Name and Address - You will see that all your details have been added to the form, these are taken directly from the library system. If they are wrong you need to let us know next time you come into the library and bring some form of identification for the new information with you.
  • E-mail - If you have told us your e-mail address this will have been added too. You can change this or add one if you would like to, type the details into the E-mail box.
  • Last date of usefulness - You do not have to enter anything here, but if you do have any timescales it helps us to know.
  • Where you will collect the item - This automatically selects the library you joined at, if you now use another library you can change the name by clicking on the dropdown arrow. Select the library you now use by clicking on it.
  • Are you happy to pay the additional reservation charge if we obtain the item from out of the county? This is payable when the item arrives.
    Click here to see how much the charge is in Bedford Borough and Central Bedfordshire
    Click here to see how much the charge is in Luton (links to the Luton Culture Libraries' website)

    Book Details

    Please tell us as much as you know about the book. This makes it easier and quicker for us to locate the title for your request.

    • Where did you find out about this title? and
      Please tell us exactly where you saw it Did you spot it in Waterstones, a magazine, the Book People delivery at work? All this information helps us to find the book and decide whether we will buy it or not.

    Please double check all the information you have provided and make sure there is nothing more you can add. Click Send.

    The details will go to the librarian teams to be checked and for decisions to be made. Whatever the decision is the process can take some time.

    Not in Stock Request Confirmation

    This page will confirm all the details you have entered and provide you with a reference number.

    You can now check your reservations and the "Not in Stock" request will be listed there: click on 'Reservations' on the navigation, you may have to log in again at this point.

    The details of your request will go to the librarian teams to be checked and for a decision to be made. Whatever the decision is the process can take some time.

    Adult Fiction, Children's and Audio Visual Requests

    This form enables you to request any adult fiction book, all children's stock, and all audio visual stock, DVDs, CDs, Videos and Spoken Word.

    We will only be able to buy these items for stock, we cannot request them from out of the county.

    The boxes marked with a red star must be completed.

    Personal and Delivery Details

    • Name and Address - You will see that all your details have been added to the form, these are taken directly from the library system. If they are wrong you need to let us know next time you come into the library and bring some form of identification for the new information with you.
    • E-mail - If you have told us your e-mail address this will have been added too. You can change this or add one if you would like to, type the details into the E-mail box.
    • Last date of usefulness - You do not have to enter anything here, but if you do have any timescales it helps us to know.
    • Where you will collect the item - This automatically selects the library you joined at, if you now use another library you can change the name by clicking on the dropdown arrow. Select the library you now use by clicking on it.

    Item Details

    Please tell us as much as you know about the title. This makes it easier and quicker for us to locate the title for your request.

    • Please select the type of item you are requesting - This is crucial, as some titles are available in many different formats, such as book, spoken word and film.
    • Where did you find out about this title? and
      Please tell us exactly where you saw it Did you spot it in Waterstones, a magazine, the Book People delivery at work? All this information helps us to find the book and decide whether we will buy it or not.

    Please double check all the information you have provided and make sure there is nothing more you can add. Click Send.

    The details will go to the librarian teams to be checked and for decisions to be made. If it is decided to buy the title for stock the process can take some time. If we cannot buy the title we will let you know.

    Not in Stock Request Confirmation

    This page will confirm all the details you have entered and provide you with a reference number.

    You can now check your reservations and the 'Not in Stock' request will be listed there, click on 'Reservations' on the navigation, you may need to log in again at this point.

    The details of your request will go to the librarian teams to be checked and for a decision to be made. If it is decided to buy the title for stock the process can take some time. If we cannot buy the title we will let you know.

    Click here to make a Not in Stock Request

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    Disclaimer

    Page last updated: 14th Marcch 2014